Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Clean
Friendly staff
Stains in bathroom
Dining could be improved
8.2/10
Great
Rooms
8.5
Location
8.4
Service
8.3
Dining
7.5
Guest reviews
8.2/10
based on 12 reviews
8.5
8.5/10 based on 91 reviews
Henry
United States of America,
June
2024
8.4/10
I absolutely loved my stay at this hotel! The rooms were amazing, with a bath that was perfect for relaxing. The beds were extremely comfortable, and the size of the room was just right. The view from my room was great, and there was plenty of storage space. The only downside was that the room was already booked in your system when I arrived.
Rooms
9.0
The rooms are fairly large with extremely comfortable beds.
Service
9.0
The service was top-notch, especially from the Concierge. They were friendly and very helpful, willing to assist me with anything I needed.
Location
8.0
The hotel is located in a newer section of town, very close to a shopping mall. It was fantastic for my business trip to Jiangmen, and having Starbucks and other Western shops nearby was convenient.
Dining
7.0
The dining experience was good overall, catering to both my Western tastes and my spouse's Chinese tastes. Although the breakfast was not as tasty as I expected, there were plenty of choices to satisfy us both.
Facilities
9.0
The facilities at the hotel were very nice, offering room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, tours/ticket assistance, and happy hour.
Spencer
United States of America,
May
2024
7.8/10
The hotel rooms are equipped with an ironing board and iron, which is very convenient and they are very clean, providing guests with peace of mind. The design of the rooms is tastefully done with a feminine touch. The service staff, though friendly and polite, were occasionally slow to respond. The location is great, near a large mall and with plenty of coffee shops and Chinese restaurants nearby. The dining experience offers a good variety of Chinese and Western options, but not as nice as other nearby hotels. The facilities are well-maintained and satisfying.
Rooms
8.0
The rooms were equipped with an ironing board and iron, very convenient and clean, providing a peaceful stay.
Service
7.0
The service staff, despite being friendly and polite, were sometimes slow to respond.
Location
9.0
The location is great, near a large mall with many coffee shops and Chinese restaurants nearby.
Dining
7.0
The dining offers a good selection of Chinese and Western dishes but falls short compared to other nearby hotels.
Facilities
8.0
The facilities are well-maintained and provide a good experience.
Bill
United States of America,
May
2024
8.6/10
My stay at the hotel was fantastic! The rooms were amazing and ornately decorated, spacious, and super clean. Having an ironing board and iron in the room was very convenient. The service was top-notch with helpful staff who arranged taxis efficiently and had a good understanding of English. The location was excellent, close to a large mall with convenient access to shops and restaurants. The dining experience offered high-quality dishes with a range of Western and Chinese options. The facilities were modern and well-maintained. A truly comfortable and enjoyable stay.
Rooms
9.0
The rooms are amazing and ornately decorated, spacious, and clean with convenient ironing facilities.
Service
8.0
The staff were very helpful, efficient with taxi arrangements, and had a good understanding of English.
Location
9.0
The hotel's location is excellent, close to a large mall with convenient access to shops and restaurants.
Dining
8.0
The dining experience was simply sublime with excellent choices from Chinese to Western dishes.
Facilities
9.0
The facilities are great, modern, and well-maintained.
Alexander
United States of America,
February
2024
8.4/10
I had a pleasant stay at the hotel. The rooms, although small, were tastefully decorated and had all the essentials. The continuous heat in the room was a bit overwhelming at times, making it hotter than the corridor. The service was excellent, with friendly and helpful staff ready to assist. The convenient location near a shopping center, coffee shops, and Chinese restaurants added to the overall positive experience.
Rooms
8.0
The rooms were small but adequate, designed with taste and femininity. The ironing board and iron provided added convenience.
Service
9.0
The staff were very friendly and helpful, ensuring a pleasant stay. The proximity to a shopping center with various amenities was a big plus.
Location
9.0
The hotel's location in a newer section of town was perfect for me, surrounded by coffee shops and restaurants. The massive shopping mall next door was a great convenience.
Dining
8.0
The dining experience was delightful with a wide range of Chinese and Western options. The snacks were delicious and worth trying.
Facilities
8.0
The facilities met my needs, and the hotel offered various services that added value to my stay.
Scott
United States of America,
January
2024
8.0/10
My stay at the hotel was lovely. The rooms were clean and comfortable, and the staff was incredibly helpful and nice. The location was great, close to a shopping mall, making it convenient for food and snacks. The dining experience was good with a variety of Asian and Western choices, although it could be improved to match the hotel's quality. Overall, it was a pleasant stay with a few minor areas for improvement.
Rooms
8.0
The rooms were extremely comfortable and clean, providing a peaceful setting despite some stains in the bathroom.
Service
9.0
The staff was very helpful with everything and had a good understanding of English, which was crucial for me. They were friendly and right next to the shopping center, making things very convenient.
Location
8.0
The location was good for me, being in a newer section of town close to a shopping mall. It was a nice place to lay my head in.
Dining
7.0
The dining was satisfactory with a variety of Asian and Western choices, but it could be improved to match the hotel's overall standard.
Facilities
8.0
The facilities were good, especially the gym center, providing all the necessary amenities for a comfortable stay.
Clean
Stains in bathroom
Jerry
United States of America,
November
2023
8.6/10
The hotel is beautifully designed with feminine touches, offering great views, spacious rooms, good storage, and an excellent buffet breakfast. The service was top-notch with efficient taxi arrangements and helpful staff for all needs. The location is in a newer section of town with convenient access to Western shops and a large mall. The dining experience catered well to both Western and Chinese palates. The facilities were impressive, making for a comfortable stay.
Rooms
9.0
The rooms were tastefully designed with a feminine touch, spacious, and offered great views. Ample storage space was a plus.
Service
9.0
The staff went above and beyond, offering excellent service from taxi arrangements to overall assistance.
Location
8.0
The hotel is situated in a newer town area, close to Western shops, a large mall, and convenient for travelers.
Dining
8.0
The dining options were varied, catering to both Western and Chinese tastes, providing a delightful culinary experience.
Facilities
9.0
The hotel provided a range of facilities that enhanced my stay, making it truly comfortable and enjoyable.
James
United States of America,
November
2023
7.8/10
I had a mixed experience at the hotel. The rooms, despite reeking of smoke which I use regularly at home, were excellent and adorned with beautiful decorations. The buffet breakfast was amazing. However, I encountered some unpleasant moments with the service when I was scolded for not being able to exchange some bills, but the staff behind the counters in the food area were really helpful and cheerful. The location, good for me, allowed a comfortable stay, and the adjacent shopping center was a nice touch. The dining experience, while offering nice variety, was based more on quantity than quality. Overall, the facilities were great, though the price might be higher compared to other places in Jiangmen City.
Rooms
8.0
The rooms were excellent and ornately decorated.
Service
7.0
Despite some scolding, the staff behind the counters in the food area were helpful, good and efficient.
Location
9.0
The location was good for me and perfect for a stay in Jiangmen City, especially for business.
Dining
6.0
The dining options were nice with many varieties, but the focus seemed to be more on quantity than quality.
Facilities
9.0
The facilities were amazing and offered everything I needed during my stay.
David
United States of America,
November
2023
8.2/10
My stay at the hotel was fantastic! The rooms were clean, comfortable, and well-equipped with an ironing board and iron, making it super convenient for my needs. The buffet breakfast was excellent, and I loved the nice view and ample storage space. The room design was tastefully done with a feminine touch, adding to the overall pleasant experience. However, I encountered some issues when trying to exchange bills, which was a bit off-putting. The service overall was very nice, and the staff was incredibly helpful and efficient in arranging taxis and other services.
Rooms
9.0
The rooms were great, offering a good view, nice size, and good storage. They are excellent in terms of design and functionality.
Service
8.0
The staff was very nice and always willing to assist me with my needs, although I did have a moment where I was scolded for attempting to exchange some bills.
Location
8.0
The hotel location was good for me, especially being close to a shopping mall. It was convenient for my business trip to Jiangmen City in Guzhen.
Dining
7.0
The dining experience catered well to both western and Chinese tastes, although the prices were a bit high compared to other places. The guava jam was a nice touch, but not all dishes were as tasty as expected.
Facilities
9.0
The facilities provided, such as room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, tours/ticket assistance, and happy hour, were all very good and added value to my stay.
Anthony
United States of America,
September
2023
7.2/10
The hotel rooms are very nice and clean, creating a peaceful atmosphere for guests, although it can get quite hot compared to the corridor. The service is generally friendly and convenient, especially with its proximity to shopping centers. The location offers a mix of modern amenities and shopping options, suitable for various needs, even though it is still under construction in parts. The dining experience is pleasant but could be improved to meet the hotel's high standards. The facilities are well-maintained and provide a range of essential services.
Rooms
8.0
The rooms are very nice and clean, giving guests a sense of peace.
Service
7.0
The service is friendly and convenient, particularly with its proximity to shopping centers.
Location
6.0
The location offers a mix of modern amenities and shopping options, even if it is in a still under construction area.
Dining
7.0
The dining options are pleasant but have room for improvement to meet the hotel's standards.
Facilities
8.0
The facilities are well-maintained and provide essential services.
John
United States of America,
August
2023
9.0/10
My stay at the hotel was truly relaxing and enjoyable. The rooms were big, nice, and gave me a sense of peace of mind. They were extremely comfortable and clean, except for some minor stains in the bathroom. I appreciated the convenience of having an ironing board and iron available in the room.
Rooms
9.0
The rooms were spacious, clean, and provided a comfortable stay. The ironing board and iron were handy additions.
Service
10.0
The service was top-notch, with helpful and efficient assistance in arranging taxis. The staff members were very polite and always willing to help. The location, on top of a shopping center with coffee shops and Chinese restaurants nearby, was convenient.
Location
9.0
The hotel's location was fantastic, adjacent to a large mall with a variety of Western shops, including a Starbucks. It offered easy access to dining options and has been a part of Jiangmen since 2007.
Dining
8.0
The dining experience was simply sublime, with an array of excellent choices ranging from Chinese to Western cuisine. However, the prices were higher than typical Guangzhou rates, which could be improved.
Facilities
9.0
The hotel offered a range of facilities, such as room service, car hire, dry cleaning, housekeeping, and laundry services. Additionally, guests could enjoy a welcome drink and take advantage of tours/ticket assistance. The happy hour was a delightful touch.
Pat
United States of America,
June
2023
8.6/10
My stay at the hotel was fantastic, with clean and comfy rooms, super friendly staff, and a great location close to many amenities. However, the dining options could be improved, and there were some minor stains in the bathroom. The value for money was reasonable although not perfect.
Rooms
8.0
The room was small but adequate, extremely comfortable, and clean, with the convenience of having an ironing board and iron.
Service
9.0
The staff was very helpful and nice, with a good understanding of English, which was essential for me.
Location
9.0
The hotel is in a newer section of town, with a large mall nearby, making it a good choice for my trip.
Dining
8.0
The dining experience was good, offering a variety of Asian and Western choices that catered to different tastes.
Facilities
9.0
The facilities were robust, impressive, and varied, ensuring a pleasant stay overall.
Frank
United States of America,
June
2023
8.8/10
I had a wonderful stay at this hotel. The rooms were very nice, equipped with an ironing board and iron, offering stunning views from multiple angles. The service was friendly and helpful, although there were occasional delays. The location was fantastic, close to a large mall and with plenty of dining options nearby. The dining experience was excellent overall, with a wide variety of delicious food. The facilities were well-maintained and convenient for guests.
Rooms
9.0
The rooms were very nice, with great views and convenient amenities.
Service
8.0
The staff, although sometimes slow to respond, were friendly and accommodating.
Location
9.0
The hotel is situated in a newer section of town, close to major attractions and shopping areas.
Dining
9.0
The dining experience was exceptional, offering a wide selection of Western and Chinese dishes.
Facilities
9.0
The facilities were well-maintained and added value to the overall stay.
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